Terms & Conditions

The Information We Collect

This notice applies to all information collected or submitted on the hausoftajanai.com website. On some pages you can order products, make requests, and register to receive materials such as newsletters and product updates.

The types of personal information collected at these pages may include but are not limited to Name, Address, Business Name, Business Address, Email Address, Phone Number, Fax Number, Credit Card Information, Debit Card Information, Tax ID Number, and Sellers Permit Number. Each of these details is requested only when it is needed to complete a specific action on our Site, such as placing an order, setting up a business account, or verifying a tax exemption for wholesale purchases.

We do not collect personal information passively or without your knowledge. Any details you provide are shared directly by you through our order forms, contact forms, or account registration pages.

The Way We Use Information

Haus of Tajanai & Company LLC is the sole owner of the information collected on this Site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

We use the information you provide about yourself when placing an order only to complete that order. This means details such as your name, shipping address, and payment information are used strictly to process, pack, and deliver your purchase. We do not share this information with outside parties except to the extent necessary to complete that order, such as passing your shipping address to our delivery carrier or your billing details to our payment processor.

We use return email addresses to answer the email we receive from customers and visitors. Such addresses are not used for any other purpose and are not shared with outside parties. If you email us with a question, a return request, or any other inquiry, your email address stays within our records only for the purpose of responding to your message.

Orders

We request information from the user on our order form to process purchases made on the Site. Here a user must provide contact information such as name and shipping address, along with financial information such as credit card number and expiration date. This information is used for billing purposes and to fill customer orders.

If we have trouble processing an order, this contact information is used to get in touch with the user. This may include situations where a shipping address needs clarification, a payment method requires verification, or an item in your order is temporarily out of stock. In all such cases, our customer support team will reach out using the details you provided to resolve the matter.

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies receive only the minimum information needed to do their job, such as your shipping address for the carrier and your billing details for the payment processor. They do not retain, share, store, or use personally identifiable information for any secondary purposes beyond the specific task of delivering your order or processing your payment.